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Self-ordering kiosk in a Japanese restaurant
Official Totem Vending reseller for Italy

The kiosk designed around you.

Not a catalogue kiosk. A kiosk designed on your venue with an architect, running software written for your business, with a digital host that talks to your customers. Take-away ordering, welcome, membership cards, check-in, plus vending machines selling perfumes, supplements, fresh food and pharmacy products when the venue is closed. Italian 4.0 hyper-depreciation paperwork handled by the same people who install it.

What we do

Three things together, one signature.

Hardware is made by many. We select it, clad it to fit the venue and, above all, write the software that makes it work. One partner, who then also does the service.

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Custom kiosk hardware

Touch screens from 15.6 to 43 inches, counter, wall, floor standing, double sided or outdoor. Industrial Windows or Android PC, 80 mm printer, QR reader, POS bay, optional camera. CE marked.

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Built in with an architect

Wood, metal or brand-colour cladding; recessed in a wall or in the counter. Drawing, render and production: the kiosk looks born with the venue.

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The must: custom software

Screens, texts, languages, upsell rules, membership, till and kitchen integrations written on your business. The same engine that connects Italia Sushi Robot machines to the venue. Updated remotely.

One kiosk, many jobs

The same engine, a different job for every venue.

Ordering kiosk in a sushi take-away

Restaurants, sushi, take-away

Order at the kiosk, pay at the POS, fiscal receipt from the Italian RT printer, ticket to the kitchen. Shorter queues, higher average ticket, allergens handled without mistakes.

Gym check-in kiosk

Gyms and sports centres

Check-in with card or QR, renewals, class booking, a profile that knows everything about the member. Reception works even when nobody is there.

Hotel self check-in kiosk

Hotels, B&Bs, receptions

Welcome in the guest's language, check-in, directions, SPA and extras sold by themselves, PMS integration.

Pharmacy kiosk

Pharmacies, shops, showrooms

Self-browsing catalogue, product reservations, queue management, daily promotions, consent-based contact collection.

Double sided kiosk in a museum

Events, museums, offices

Tickets, maps, audio guides, visitor registration, multilingual welcome, double sided units for corridors.

Enclosure design with the architect

Your case

If your business is not listed, even better: the software is written to measure anyway. Tell us about the venue, the rest is design.

Vending machines

A kiosk and a vending machine for everything. The shop that never closes.

The kiosk welcomes, advises and takes the payment; the vending machine delivers the product. The same software runs both and tells you what sells, when, and when to restock. Perfumes, supplements, fresh food in smart fridges, pharmacy products, accessories, pick-up lockers. Each category comes with its own Italian rules (food, medicines, age checks, fiscal reporting): they are settled in the project, before installation.

Perfume vending machine in a hotel

Beauty, perfumes, hotels

Single spray or travel bottle, cosmetics, night kits: lobbies, clubs, airports, malls.

Smart supplement vending machine in a gym

Fitness, supplements, offices

Supplements, drinks, accessories and healthy lunches, sold even when reception is closed.

Smart fridge with fresh food

Food, pharmacy, services

Sushi and fresh dishes in smart fridges, 24h pharmacy products, accessories, local products, pick-up lockers.

Hardware

From 15.6 to 43 inches, counter, wall or floor.

SizeWhereForTypical kit
15.6" - 21.5"Counter, wall, standTake-away, bars, pharmacies, queueTouch, 80 mm printer, QR scanner, POS bay
24" - 27"Stand, wallRestaurants, gyms, receptionsTouch, printer, scanner, POS, optional camera
32"FloorHigh-volume restaurants, hotels, showroomsLarge touch, printer, scanner, POS, NFC
32" double sidedFloor, corridorsEvents, malls, museumsTwo independent screens, optional printer
43" and outdoorFloor, outdoorSquares, terraces, stations, driveHigh brightness, IP protection, heating

No list prices: every kiosk is a project and the quote is written on your case. Purchase, leasing or rental.

Italian tax incentives 2026

180% hyper-depreciation: the kiosk partly pays for itself.

Interactive kiosks are named in Annex IV of the Italian 2026 Budget Law among the "intelligent customer interaction systems". For Italian companies buying or financial-leasing them between 1 January 2026 and 30 September 2028, the cost is deducted with a 180% mark-up. It requires GSE portal booking, documented interconnection to the management system, a sworn technical appraisal and accounting certification: we supply the technical file and point you to a qualified appraiser; your accountant confirms the actual benefit. Operating rental and subscription software do not qualify.

Project request

Tell us about the venue, we send you the project.

No automatic prices: we reply with a proposal written on your case, the incentive estimate and the timing. We call you back within one working day.

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